Shipping
Standard Shipping:Please allow 5-7 business days for delivery with Standard Shipping (for in stock-items only). Most orders are processed within 1-2 business days. We will notify you if there are any delays with your order.
For orders under $100, the cost for Standard Shipping is $7.50 for the first item, and $1.50 per item after that.
Free Standard Shipping is available for all orders over $100, that are shipped within the USA.
How We Ship:Your package may be shipped via UPS, USPS, FedEx or DHL. The best shipment method is determined by SexyLingerie.co based on your shipping address and speed of service selected.
Shipping and handling fees are non-negotiable and non-refundable.
Standard shipping delivery times are approximated and are not guaranteed to be delivered within the stated time frame. If you need a guaranteed delivery date, please opt for Expedited shipping.
Expedited Shipping:3-Day, 2-Day and Overnight Delivery are available for orders with in-stock items. Orders will be shipped using USPS, UPS or FedEx. The best shipment method is determined by BlissLingerie.net based on your shipping address and speed of service selected.
3-Day Shipping: $15
2-Day Shipping: $25
Overnight Delivery: $39
Orders with Overnight and 2 or 3 Day Shipping options will normally ship the same business day, if products are in stock and order is placed before 1PM Pacific Standard Time.
Please note that the estimated number of days for shipping does not include weekends. If you need your order delivered on a Saturday, please contact us and we may be able to help, although an additional fee may apply.
Shipment Privacy:To protect the privacy of our customers, shipments are sent in a plain, nondescript box or envelope. Sexy Lingerie will not appear on the outside of your package.
International Shipping:Estimated at 7-14 business days for delivery if products are in stock. We do not offer Overnight or 2-Day Delivery with this service. SexyLingerie ships international orders via US Postal Service or DHL. We will select the best method depending on details of the order unless the customer contact us with their preference.
We charge a flat rate of $49 for most international orders. This rate may increase if an international order contains heavier items, such as shoes, or a large quantity of items. In cases like this, a SexyLingerie representative will contact the customer with a final shipping cost once the package has been weighed and prepared for shipment. If you would like an estimate of shipping costs before placing an international order that contains heavy items, please feel free to contact us.
International Orders typically handle within 2-3 business days. Handling time may be longer, depending on the availability of products within your order. Because we do ship from multiple warehouses, international orders sometimes need to be assembled at our headquarters in California prior to international shipment. Because of this, handling time for international orders is not guaranteed. We will notify you of any delays that may occur.
For international orders, the preferred form of payment is PayPal, which can be used easily at checkout. For fraud protection, all international orders paid using a credit card are required to have matching billing and shipping addresses.
If your billing address is outside the US, enter the customer service phone number of your credit card company found on the back of your credit card. If you do not provide this number, your order will be delayed and possibly cancelled.
All international orders may be subject to import duties and taxes. These charges must be paid by the customer. Fees for any unclaimed or refused packages will be the responsibility of the customer, and will be charged according to UPS or DHL return shipping and customs fees.
For more information regarding your country's custom polices please contact your local customs office.
Backorders and Out of Stock Items:While we strive to keep inventory levels high enough to meet demand, there may be instances when an item from your order is not in stock or is on back order. If this happens, we will contact you via e-mail, asking whether you would like to wait for the item, or whether you would prefer to switch to another item or cancel the item for a refund. Please note that if you do not respond to this e-mail, other items from your order may be held until the back ordered item arrives.
If you need to check on the status of an item before you place an order, feel free to call us at (855) 691-3606 between 9am and 5pm (PST, Mon-Fri), and one of our friendly customer service representatives will be happy to let you know if an item is in stock.
Your credit card will automatically be pre-authorized once you click on "Finalize Checkout". If an order is cancelled for any reason, funds may take 2-3 business days to be returned to your account, depending on the bank.
Transit Time:Orders shipped within the United States normally have a transit time of 2-5 business days.
When your order is shipped, you will receive an automated message containing your tracking number. If you have any questions regarding your shipment or tracking, you can call us at (855) 691-3606.
Weekends and Holidays:We do not ship or process orders on weekends or holidays. Please keep in mind that if an item is shipped Overnight on Friday, it will not arrive until Monday in most cases. If you require Saturday delivery, please contact us or include a note when placing your order.